The world was shocked by the recent scandal surrounding Toshiba, a leading company that represents Japan. It was truly a shame.
The company culture of Toshiba has been said to have played a part. As I posted on this blog the other day, an article pointed out that a more fundamental problem underlying the Toshiba scandal is the mindset of many people in Japan, which the National Diet of Japan Fukushima Nuclear Accident Independent Investigation Commission (NAIIC) also shed light upon in its investigation of the nuclear accident. Toshiba is one example of this tendency seen in many Japanese companies and organizations.
The root cause of the Fukushima nuclear accident, as pointed out by the NAIIC report, has been recognized across the world.
It was also highlighted by Reputability, a consulting firm specializing in corporate governance, in their article, “Loyalty- Virtue and Risk”. The article argues that “Groupthink” (1, 2) is typical in Japanese firms.
Even in the case of a major accident on the scale of the Fukushima nuclear accident, vital lessons have not been learned and only superficial issues have been dealt with, reflecting the complacent attitudes of the people in positions of responsibility. Experts around the world are watching Japan, regarding the future challenges and issues surrounding the restart of nuclear power.
Learning from one’s mistakes and being accountable are essential for any organization, company or government to gain the trust of the globalized world.